Privacy Policy
Ginovska Solutions Ltd | Last updated: March 2026
This Privacy Policy explains how Ginovska Solutions Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit www.ginovskasolutions.com or engage with our coaching services. Please read this policy carefully before using our website.
We are committed to protecting your privacy and handling your personal data responsibly, in accordance with the New Zealand Privacy Act 2020 and, where applicable, the General Data Protection Regulation (GDPR).
1. Who We Are
Ginovska Solutions Ltd is a coaching services business based in New Zealand. We are the data controller of personal information collected through this website. If you have any questions about this policy or how we handle your data, please contact us at: elena@ginovskasolutions.com
2. What Personal Information We Collect
We may collect the following types of personal information:
• Contact details: your name, email address, phone number, and city of residence, provided when you fill in a form or contact us directly.
• Coaching enquiry information: details you share when enquiring about or engaging with our coaching services.
• Newsletter subscription: your email address, if you choose to subscribe to our newsletter.
• Device and usage information: automatically collected data including your IP address, browser type, pages visited, time zone, and cookies. This helps us understand how visitors use our website.
You are not required to provide personal information to browse our website. However, some features (such as contacting us or subscribing to our newsletter) require it.
3. How We Use Your Information
We use your personal information to:
• Respond to your enquiries and provide our coaching services
• Send newsletters and updates you have subscribed to
• Improve our website and understand how it is being used
• Comply with legal obligations
• Identify and prevent potential misuse or abuse of our website
4. Cookies
Our website uses cookies — small text files stored on your device. We use:
• Analytics cookies (Google Analytics): to understand visitor behaviour and improve our website. Data collected is anonymised and aggregated.
• Marketing pixels (Facebook, LinkedIn): to measure the effectiveness of our social media marketing and, where applicable, show relevant content to people who have visited our website.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of some parts of this website.
5. Third-Party Services
We use the following third-party tools which may process your personal data on our behalf:
• Google Analytics: website traffic analysis. View Google's Privacy Policy at google.com/privacy.
• Mailchimp (or equivalent): email newsletter management.
• Facebook and LinkedIn: social media marketing pixels.
These services may transfer data outside of New Zealand, including to the United States. Where this occurs, we rely on appropriate safeguards (such as standard contractual clauses) to protect your data.
Note: In the future, we may add online payment processing to this website. If and when this occurs, payments will be handled by a reputable third-party payment processor (such as Stripe or PayPal) and we will not store your payment card details. This policy will be updated accordingly.
6. How Long We Keep Your Data
We retain your personal information for as long as your business relationship with us is active, or as long as is necessary to fulfil the purposes described in this policy. If you ask us to delete your data, or close your account, we will do so promptly, unless we are required by law to retain it.
7. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Ask us to delete your information (subject to legal obligations)
• Withdraw consent where processing is based on consent (e.g. newsletter subscriptions)
If you are based in the European Union or European Economic Area, you also have additional rights under the GDPR, including the right to data portability, the right to object to processing, and rights relating to automated decision-making.
To exercise any of these rights, please contact us at: elena@ginovskasolutions.com
8. Information Security
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. This includes administrative, technical, and physical safeguards. However, no data transmission over the internet can be guaranteed to be completely secure.
9. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal information.
10. Legal Disclosure
We may disclose your personal information if required to do so by law, or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights or the safety of others, or investigate fraud.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
• Email: elena@ginovskasolutions.com
• Website: www.ginovskasolutions.com
If you are not satisfied with our response, you have the right to make a complaint to the New Zealand Office of the Privacy Commissioner at www.privacy.org.nz.
